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NaviNet Insurer Connect

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Benefits Administration

Give your office staff secure, real-time access to the most current member eligibility and benefit information from your insurers. Our solutions present increasingly complex benefit information in a straightforward manner, ensuring better patient communications and fewer calls to the insurer.

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  • Eligibility & Benefits Inquiry
  • Prescription Benefits Inquiry
  • Capitation Roster
  • Card Swipe

Claims Management

NaviNet Claim Management allows your office to become more self-sufficient by managing all aspects of the claim life cycle online, from submission through adjudication.

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  • Professional & Institutional Claim Submission
  • Claims Status Inquiry
  • Claim Investigation
  • Claim Appeal/Adjustment
  • Real-Time Claim Adjudication

Authorization & Care Management

Simplify complex and lengthy referral and authorization processes between your office and its insurers. Our solutions allow you to perform inquiries and submissions, receiving instant approval and saving time and money.

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  • Referral Status & Precertification Inquiry
  • Referral & Precertification Submission
  • Real-Time Referral & Precertification Adjudication
  • Referral/ Authorization Tracking Management
  • Discharge Plan & Treatment Plan Submission

Policy & Schedules

Get important insurer policy information at your fingertips.

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  • Clinical Guidelines
  • Formulary Lookup
  • Medical Policy Inquiry
  • Precertification Requirements

Provider & Facility Network Lookup

Enable your office to quickly and easily search for referring and specialist providers in your network.

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  • Provider Directory Search
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