NaviNet Open presents richly detailed information including tiers, services and benefits — answers to all questions a provider might ask.
The need:
An information portal that reduces the calls to your provider call center and eliminates associated manual processing.
The solution:
Web-based transactions that are richer, more complete and higher quality than clearinghouse-based options. Let’s face it: Portal solutions designed only to meet HIPAA standards don’t stop calls to your offices. NaviNet Open supports plan-specific integrations that address the all areas of HIPAA — integrations that are robust and flexible enough to ensure providers take advantage of them. NaviNet’s standard-level transactions are so reliable, some health plan customers mandate their providers use NaviNet for key interactions rather than call them. Let NaviNet shoulder the burden of first-level support calls, emails and chats. Lower phone calls and less manual processing by the payer leads to lower cost. And an easy-to-use system with detailed information and multiple payers leads to satisfied providers.
The bottom line:
Reduce calls and save money.