NaviNet and RelayHealth Partner for Improved Healthcare Communications

Watch a video on the partnership between NaviNet and RelayHealth which provides an end-to-end healthcare communications solution that allows healthcare providers to interact with health insurers and patients electronically from a single Web portal. NaviNet is now adding solutions from RelayHealth, including patient messaging and online patient bill pay. Providers nationwide can log onto NaviNet for convenient, one-stop communications across the entire healthcare continuum, from patient to provider to insurer, recognizing even more efficiencies from NaviNet by incorporating patient communications into their day-to-day NaviNet usage.

With NaviNet and RelayHealth your office staff will significantly reduce the number of phone calls between both insurers and patients. By replacing phone-based eligibility and benefits verifications and claim status inquiries with electronic transactions via NaviNet, your practice can save approximately $3.00 per transaction resulting in 80-90% total cost reduction. Additionally, with RelayHealth, you'll eliminate phone tag with patients and have the ability to deliver information in one secure online message, greatly reducing your practice's call volume and increasing patient satisfaction.