Knowledge Center
Learn more about which health plans use NaviNet.
Testimonials
Health Plans
Health Care Professionals Use NaviNet to Save Time on Cigna Precertifications, Focus on Patient Care
Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna’s operating...
Cigna is a global health service company dedicated to helping people improve their health, well-being and sense of security. Cigna’s operating subsidiaries in the United States provide an integrated suite of health services, such as medical, dental, behavioral health, pharmacy and vision care benefits, as well as group life, accident and disability insurance. Cigna maintains sales capability in 30 countries and jurisdictions and has approximately 66 million customer relationships throughout the world.
Nancy Coburn, Chief Operating Officer, Neighborhood Health Plan of Rhode Island
“With NaviNet Sponsor, we’ve found a powerful portal that cost-effectively supports real-time information exchange with physicians, and offers a strong...”
With NaviNet Sponsor, we’ve found a powerful portal that cost-effectively supports real-time information exchange with physicians, and offers a strong foundation for expansion as our needs and the needs of physicians and our members change.
» Nancy Coburn, Chief Operating Officer, Neighborhood Health Plan of Rhode Island
Ed Malinowski, Associate Vice President, AmeriHealth Mercy
“Within a few short months, almost 60 percent of our provider network had already begun communicating with us via NaviNet.”
Within a few short months, almost 60 percent of our provider network had already begun communicating with us via NaviNet.
» Ed Malinowski, Associate Vice President, AmeriHealth Mercy
Paul Marchetti, Head of Aetna National Networks and Contracting Services
“Aetna’s secure provider Web site via NaviNet makes it easier for physicians and hospitals to do business with Aetna and can help physicians and members...”
Aetna’s secure provider Web site via NaviNet makes it easier for physicians and hospitals to do business with Aetna and can help physicians and members work together to better coordinate care and improve health outcomes.
» Paul Marchetti, Head of Aetna National Networks and Contracting Services
Providers
Dr. Justin D. Linn, Linn Family Chiropractic
“I use NaviNet for patients that are covered by BCBSNE. The information pops up so fast now – I get access to what I am looking for in a matter of...”
I use NaviNet for patients that are covered by BCBSNE. The information pops up so fast now – I get access to what I am looking for in a matter of seconds. This is much more efficient than calling and going through phone prompts. I also love the fact that I can access BCBS out of the Nebraska network as well. Additionally, NaviNet saves my staff a lot of time. They can focus on more important things like patient care versus spending a lot of time verifying benefits.
» Dr. Justin D. Linn, Linn Family Chiropractic
Rebecca, Office Manager, Office of Dr. James. R. Haden
“Your ePrescribing service is a real time saver. Our office staff has drastically reduced the amount of time they spend at the fax machine. The subscriber...”
Your ePrescribing service is a real time saver. Our office staff has drastically reduced the amount of time they spend at the fax machine. The subscriber agents like being able to submit prescriptions electronically while the patient is still in the office. They can fill a prescription without having to dig for charts that may be used by other staff members. It’s great that all of the patient information and history is right there at our fingertips.
» Rebecca, Office Manager, Office of Dr. James. R. Haden
L. Lilja, Referral Coordinator
“In my position as a Referral Coordinator, I use NaviNet on a daily basis. It’s so easy to use and I am able to quickly access the data I need, such...”
In my position as a Referral Coordinator, I use NaviNet on a daily basis. It’s so easy to use and I am able to quickly access the data I need, such as eligibility and benefits information. Cumbersome paperwork and phone calls are replaced with easy, secure, online transactions.
» L. Lilja, Referral Coordinator
L. Rouach, Billing, Office of Dr. Isaac Madeb
“I regularly use NaviNet for 1199SEIU members. Checking eligibility and benefit information is especially easy. I enter their ID number or date of birth...”
I regularly use NaviNet for 1199SEIU members. Checking eligibility and benefit information is especially easy. I enter their ID number or date of birth and I am able to quickly access the information I need.
» L. Rouach, Billing, Office of Dr. Isaac Madeb
Nancy Bohn, Billing, Orthopedics Northwest
“Our office regularly uses NaviNet for Aetna, Cigna, United and Medicare. With one simple sign on, we are able to access information such as claim status...”
Our office regularly uses NaviNet for Aetna, Cigna, United and Medicare. With one simple sign on, we are able to access information such as claim status and patient eligibility and benefits for all four. NaviNet allows us to obtain the information we need quickly and securely so we aren’t spending unnecessary time on the phone.
» Nancy Bohn, Billing, Orthopedics Northwest