2009 NaviNet Provider Credit Card Usage Survey

Survey Overview

Target: NaviNet Network
Time frame: May 6, 2009 – May 26, 2009
Respondents: 1,279

Questions & Results as follows:

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Q1: Which of the following best describes your type of office?

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Q2: Does your organization currently accept credit cards for patient payment?

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Q3: What are your reasons for not accepting credit cards? (You may select more than one answer).

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Q4: Do you feel your practice loses money as a result of un-collected payments?

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Q5: How (or when) do you accept credit card payments? (You may select more than one answer).

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Q6: Are you able to estimate the amount a patient will owe, beyond copayments, at the time of care?

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About NaviNet

NaviNet (formerly NaviMedix) is America’s largest real-time healthcare communications network, securely linking over 750,000 providers and the nation’s patients, industry partners and leading health plans. NaviNet’s advanced solutions, services and expertise streamline business processes and drive industry-leading innovation. In a time when access to healthcare is a critical issue, NaviNet fosters collaboration and helps government, plans and providers improve quality of care and reduce costs. For more information, or to sign up for NaviNet, please visit www.NaviNet.net or call 617-715-6000 or 800-805-7569.

Media Contacts

NaviNet, Inc.
Alicia Allen
617-715-6488
aallen@NaviNet.net

Schwartz Communications
Mercedes Fereck
781-684-0770
NaviNet@schwartz-pr.com