NaviNet Open Support
For Provider Support
You may want to first check our Self-Help Support Tools for Top Support Frequently Asked Questions.
If you cannot find the answer to your questions on our Help page, you can open a case to get assistance from our Customer Support team.
For Health Plan Partners Support
To log an inquiry:
888.482.8057 If you have a critical issue or need help opening a case, please call us. Phone support is available: Monday - Friday 8:00 a.m. to 11:00 p.m. ET Saturday 8:00 a.m. to 3:00 p.m. ET