patients

It’s a tough world to be a patient in today. With family premiums on the rise, looming doctor shortages (especially in primary care), and no easy way to access personal medical records, seeking medical services can be more stressful than healing. Despite these challenges, several studies suggest that most individuals are far from giving up. After all, with education comes empowerment.

NaviNet is thrilled to announce that we’ve acquired Prematics, a leading provider of mobile care management solutions. This acquisition represents a significant step in NaviNet’s strategy to become the premier platform for unified patient information management (UPIM).

Listen Now: Elizabeth Woodcock Podcast: Managing Patient Payment at Time of Service

As a patient at a large integrated delivery system (IDS), I often get frustrated with the lack of "connectedness" within the system. Scheduling appointments is challenging, as the locations are quite some distance apart. Knowing where each specialty provider is located can be like working through a labyrinth. When I call the provider office to schedule an appointment, check lab results, etc., and if I do not have my clinic number handy, I can expect a heavy sigh on the other end of the phone.

Consumer-directed healthcare (CDH) products like high deductible plans, healthcare savings accounts and flexible spending accounts have become more popular by insurers and employers as a way to control costs and increase access to health insurance. This has resulted in an increase in patients' out-of-pocket expenses. In turn, physician practices now face the new challenge of balancing quality care delivery with managing accounts receivable and collecting revenue from patients.