Using Aetna’s online EOB tool is simple and convenient.

You can learn more about getting your Aetna EOBs online by taking a self-paced tutorial or registering for a live webinar.

Sign Up for a Live Training Webinar

You are invited to participate in a live webinar to learn about Aetna’s Claim Explanation of Benefits (EOB) Tool. By using our tool, you can quickly access, review, and manage EOB information electronically, as well as request reconsiderations for claim payments. You will learn how to use online EOBs and EFT together to receive prompt payments to your bank account up to one week faster.

During this one-hour session, we will show you how to:

  • Navigate to the Claim Explanation of Benefits Tool
  • Review claim payments
  • Access EOBs
  • Reconcile EOBs to ERAs and EFT payments
  • Sign up to receive EFT e-mail notifications
  • Find additional educational tools and resources.

There will also be time to ask questions about how your practice can easily use and implement these tools. Click on "Webinar Calendar" to find a session on a day and time that's convenient for you, then click on that day to register for the session you would like to attend.

Learn more about the benefits of using NaviNet