Regional Sales Executive

About NaviNet:
As America’s largest real-time healthcare communications network, it is NaviNet’s mission to advance the efficiency and quality of care by delivering health plans, providers, patients and partners the advanced solutions, services and expertise needed to streamline business processes and drive industry-leading innovation.

About Our Product:
NaviNet provides Web access to a wide array of custom healthcare transactions. Our solution is used by over 800,000 healthcare providers across the country. The Web site provides efficiencies and cost-savings to both our health plan customers and the offices that use our product by converting paper and telephone-based workflows to electronic workflows that are accessed easily within a browser. In addition, NaviNet provides a number of value-add transactions with other healthcare software applications, such as care management, revenue cycle, and clinical systems. NaviNet features encompass a spectrum – from those that are jointly developed with our customers and partners, to those that are a common part of the NaviNet offering and are developed entirely by our staff. We maintain an extremely high level of customer and end user satisfaction by taking great means to ensure that our product meets our end users needs and truly makes the provider office more efficient. Whether working closely with a customer to deliver a custom workflow, or with internal staff to deliver a value-add feature, you will be expected to provide a high quality product.

Position Purpose:
The Regional Sales Executive is responsible for selling the NaviNet platform into the Payer market (Health Plans). The position will have a defined region to target, generate leads, and sell.

The Regional Sales Executive develops relationships and has direct contact with potential clients before and/or after the sale. Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s). Work to ensure policies and procedures are followed to ensure accuracy and quality of all provider sales and modifications.

Responsibilities:

Reporting to the RVP Sales and Business Development, the Regional Sales Executive will have responsibility for all aspects of the sales cycle with health plans including:

• Participation in the development of market messages and materials
• Development of sales
• Initial prospecting, identification of business drivers and vision creation and relationship-building across the prospect organization.
• Attendance at relevant conferences and trade shows
• Management of the sales process and requisition of required NaviNet corporate resources
• Internal NaviNet Business Case development and presentation to Senior Management
• Contracting and negotiation
• 50-75% travel required
• Work closely with cross functional teams in Sales, Customer Support and Finance to develop solutions
• Proactively communicate with and provide status updates to internal stakeholders and external customers regarding orders or customer satisfaction issues
• Generate management performance reports as well as customer intelligence reports
• Support and execute on sales generation campaigns (Web and telephone) as needed
• Perform department projects as required

Requirements:

• Understanding of Health Plan and their operations
• Clear ability to multi-task
• Polished telephone and professional writing skills
• A team player with a positive attitude is a must
• A 4-year degree in Business or equivalent preferred
• 2+ years of sales experience in a fast-paced environment
• Excellent customer service and interpersonal skills
• Strong attention to details and organizational skills
• Ability to work under tight deadlines
• Ability to work well with limited supervision
• Strong knowledge and experience in using MS Office tools such as Word and Excel
• Experience in using database driven business applications such as CRM, Order and Financial systems. Salesforce.com experience preferred

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