Project Manager

About NaviNet:

As America’s largest real-time healthcare communications network, it is NaviNet’s mission to advance the efficiency and quality of care by delivering health plans, providers, patients and partners the advanced solutions, services and expertise needed to streamline business processes and drive industry-leading innovation.

About Our Product:

NaviNet provides web access to a wide array of custom healthcare transactions. Our solution is used by over 800,000+ healthcare providers across the country. The web site provides efficiencies and cost-savings to both our health plan customers and the offices that use our product by converting paper and telephone-based workflows to electronic workflows that are accessed easily within a browser. In addition, NaviNet provides a number of value-add transactions with other healthcare software applications, such as care management, revenue cycle, and clinical systems. NaviNet features encompass a spectrum – from those that are jointly developed with our customers and partners, to those that are a common part of the NaviNet offering and are developed entirely by our staff.  We maintain an extremely high level of customer and end user satisfaction by taking great means to ensure that our product meets our end users needs and truly makes the provider office more efficient. Whether working closely with a customer to deliver a custom workflow, or with internal staff to deliver a value-add feature, you will be expected to provide a high quality product.

Position Purpose: 

In this role, you will work with the Program Manager Team and other functions such as Sales, Account Management and Product Management to define the engagement, success criteria and lead a cross-functional team to implement. You have responsibility for the project, and as such will manage relationships and expectations accordingly.

Delivery Team Career Path at NaviNet

For a better understanding of where your skills might fit into our Delivery Team, please continue reading about our internal roles. NaviNet offers an assortment of positions within our organization in order to offer top candidates and employees the opportunity for career growth and advancement.

The Delivery Team is where initiatives get translated into projects that we execute on behalf of NaviNet, or our partners. It’s a great place to learn the business, learn the fundamentals of leading teams, work alongside industry leaders, and join the front lines of transforming healthcare.  We have opportunities for people with strengths and interests in:

• Analysis & design
• Project leadership
• Program leadership 

Delivery is a great place to start a career in healthcare, and it’s no accident that a number people who started in Delivery have gone on to senior leadership roles in other teams such as Product Management, Account Management, Sales Support and Operations.

Associate Consultant

Associate Consultants typically join out of college. They are paired with more senior team members to help learn the business and have specific responsibilities as part of a cross functional team working on an active engagement. Through these engagements and mentoring relationships, Associates are expected to learn aspects of the healthcare business, techniques for gathering / managing requirements, and principles of project delivery. You will quickly deliver results and earn the trust to take on bigger engagement components.

Consultant

As a Consultant you typically have responsibility for a specific project deliverable and its business objectives; strategically, you will be developing relationships with domain experts and operators at NaviNet or external partners. You will also gather knowledge and take the first steps to becoming an expert yourself. Day to day, you will be confirming business objectives, performing requirements analysis, conducting design and supporting implementation.

Senior Consultant

Your role as a Senior Consultant on engagements is larger and more complex. You will work with the Program Manager Team and other functions such as Sales, Account Management and Product Management to define the engagement, success criteria and lead a cross-functional team to implement. This is a role where you have responsibility for the project, and as such will leverage knowledge that you gained as a Consultant, manage stakeholder relationships and expectations accordingly. Senior Consultants also support development of the Delivery Team; you will be expected to lead and coach others on your engagement, and work with the Program Manager Team to support training and professional growth opportunities.

Principle Consultant

By this stage of your career you will have led multiple engagements in either a design or project leadership capacity. You will have developed a deep set of relationships with domain experts at NaviNet and external customers. Most likely you will have become an expert yourself. In short, you will have the confidence and experience to be a viewed as an advisor (both internally and externally); someone who can support several aspects of NaviNet’s business development.

Program Manager

Program Managers are responsible for supporting the business. You work with other teams (Sales, Account Management & Product Management) to define the Delivery capabilities required to support the business’ needs in a cost effective manner. Your experience and council will be critical to establishing and operating a portfolio of projects. You will have responsibility for substantial program budgets, and developing leadership skills in your team of Delivery staff.

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