Leadership

Ms. Gere brings a strong background in professional consulting services, healthcare and financial services to her role as NaviNet’s senior vice president of Operations. In this role, she is focused on delivering an exceptional Payer and Provider Experience for our customers. Her key goal is to build the people, process and technology assets required to support the companies’ substantial growth.

Ms. Gere’s 20 year career includes Customer Experience, CRM, Change Management, Technology and Leadership Consulting. In her role, Ms. Gere is responsible for overseeing the professional and account services, operations, utilization and deployment teams.

Prior to joining NaviNet, Ms. Gere reported directly to the Chief Information Officer at Blue Cross and Blue Shield of Rhode Island (BCBSRI) where she supported various strategic initiatives and a major claims system replacement project. She also led the Business Engagement team in facilitating and representing all middle managers and assuring their involvement in delivering positive outcomes for the program. She also served as vice president of Services at Kadient (formerly Pragmatech Software) where she oversaw the delivery of projects to support the Marketing/Sales Enablement of fortune 500 customers. Her previous management positions also include serving as Principal at Watch Hill Partners (which was sold to Mastercard) where she worked with clients such as Fleet Bank, The Hartford Insurance Group and BMW Financial Services, and other management positions at Dialogos and Arthur Andersen.

Ms. Gere is trained in management consulting by Arthur Andersen Business Consulting and holds a B.S. from State University of New York at Albany and an M.B.A. from the F.W. Olin Graduate School of Business at Babson, both of which she graduated Magna Cum Laude.